The Ops Nest Accessibility Project

Create accessible registration desks

Create accessible registration desks

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A really simple way to ensure your welcome is physically accessible (as well as assessing signage and access routes and well-briefing staff!) is to reduce the height of your registration area so that all guests can access services. 

For every 4m of desks, consider at least 1m of lower height access. 

Offer a variety of check in options e.g. lower height, staffed, automated.

Ensure check-in and welcome staff are trained appropriately.

Accessible link has a useful article on how to design accessible check-ins https://accessiblelink.substack.com/?utm_campaign=pub&utm_medium=web

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